“Greetings sir/madam, welcome onboard!” “Good morning ladies and gentlemen. This is your captain speaking!” Passengers get hot towels, drinks, blankets, and a kind voice reassuring them that turbulence is “a perfectly normal experience.” However, what about those serving the drinks or flying the aircraft? Who’s making sure they’re really okay be it mentally, emotionally, and…

Let’s take a moment to appreciate the unsung hero of the skies, not the overcaffeinated captain or the passenger in 16G who packed a turkey sandwich, but aviation psychology. Yes my dear, there’s an entire field of science dedicated to understanding why cabin crew and pilots do what they do, how air traffic controllers keep…