Let’s be real: working in the sky is equal parts battlefield and babysitting, all while maintaining red lipstick through decompression. Flight attendants / Cabin Crew aren’t just safety professionals; they’re walking case studies in human endurance and diplomacy. However, every once in a while, a passenger does something that short-circuits the stress and lands straight…
Tag: human factors
“Take My Trash”, But Make It Mid-Bite: A Human Factors Horror Story at 40,000 Feet
There you are. Gliding down the aisle like the graceful sky ninja that you are, juggling a cup of scalding coffee a passenger asked for while surviving a mild turbulence, trays of tightly packed mystery meat, and seven simultaneous dietary requests (“I’m vegan but I’ll take the chicken if it comes with the chocolate mousse.”)….
