You think your job is stressful? Try serving Diet Coke with a five star smile while someone seated at 40B goes into cardiac arrest, and you still have five more rows to go before the chicken teriyaki -or-pasta rigatoni showdown. Welcome to the high-stakes, high-altitude world of flight attendants, where the uniform says “personalised hospitality,”…
Category: Aviation
Behind the Aviators: What Pilots Really Carry into the Cockpit
The next time you’re sitting in a window seat, sipping your orange juice and silently judging the person in front of you for reclining their seat too quite soon, take a break for a moment and consider the human at the front of the plane, the one with more than 130 tons of aircraft, and…
From Cockpit to Cabin: Who’s Taking Care of the Crew?
“Greetings sir/madam, welcome onboard!” “Good morning ladies and gentlemen. This is your captain speaking!” Passengers get hot towels, drinks, blankets, and a kind voice reassuring them that turbulence is “a perfectly normal experience.” However, what about those serving the drinks or flying the aircraft? Who’s making sure they’re really okay be it mentally, emotionally, and…
Keep Calm and Pretend You’re on a Bus
Why Fear of Flying is More About the Mind Than the Frequent Flyer Club Let’s be honest about one thing, flying in a commercial airplane is one of the most incredible things we do without giving it much credit. You’re 40,000 feet in the sky, traveling faster than your Wi-Fi can keep up, seated in…
The Sky-High Mind Games: The Psychology of Being Cabin Crew
Flying is hard. Now imagine flying while handing out sandwiches, soothing crying babies, enforcing seatbelt laws like a law enforcer, and still smiling as if you mean it. Welcome to the mental Olympics of the cabin crew life. Let’s get one thing straight: being a cabin crew isn’t just only about looking glamorous in a…
Up in the Air: The Curious Mind of Aviation Psychology
Let’s take a moment to appreciate the unsung hero of the skies, not the overcaffeinated captain or the passenger in 16G who packed a turkey sandwich, but aviation psychology. Yes my dear, there’s an entire field of science dedicated to understanding why cabin crew and pilots do what they do, how air traffic controllers keep…
